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FAQs

Products

Our beauty advisors can help you build an appropriate routine. Simply visit us or contact us.

To create a skincare routine, we start by identifying your skin type, whether it is normal, oily, dry, combination, or sensitive.

You need to cleanse your face twice daily with a suitable cleanser, exfoliate 1-3 times per week, use a toner to balance your skin’s pH, apply a serum targeting specific concerns, and lock in hydration with a moisturizer. Finish with broad-spectrum sunscreen each morning. Always patch test new products to avoid irritation.

Visit our shop to use our complimentary skin analysis machine, which assesses your skin and helps customize your skincare routine.

A consistent skincare routine paired with sun protection and a healthy diet contributes significantly to maintaining radiant skin.

During winter, focus on hydration with rich moisturizers and gentle exfoliation. In summer, rebalance your skin with lightweight cleansers, oil-free moisturizers, and daily sunscreen.

Many of our products are cruelty-free and vegan, but some exceptions exist. Please check individual product descriptions for specific information.

Visit our store, where our beauty advisors can help you find your perfect foundation match.

We offer a complimentary hair analysis using specialized devices to assess your scalp and hair health.

Customer Service

Our shops are located at:

Tribeca Mall

Grand Baie La Croisette and

The Caudan Waterfront

Tribeca Shop

Monday-Thursday: 9:30 - 21:00

Friday & Saturday: 9:30 - 22:00

Sunday: 9:30 - 17:00

Grand Baie La Croisette

Monday-Thursday: 9:30 - 19:30

Friday & Saturday: 9:30 - 20:30

Sunday: 9:30 - 16:00

The Caudan Waterfront

Monday-Saturday: 9:30 - 17:30

Sunday: CLOSED

You can reach us via email or phone. Our beauty advisors are always available to assist you.

Yes, we provide consultations via social media or in-depth advice in-store.

Yes, our beauty advisors clean and disinfect testers after each use, and we replace them when they reach their shelf life.

Please visit our shop for a consultation. We’ll review your skincare routine and provide guidance on resolving the issue.

Orders, Payment, and Promotions

We accept Juice, Bank Transfers, Bank Cards, and Cash.

Cash is only accepted in our Physical stores

Yes, we provide Audere Beauté gift bags and boxes upon request.

Once registered, you automatically join our Beauty Lover’s Club, giving you access to promotions, samples, and other exclusive perks.


Please email us with your order details, and our team will assist you.

Yes, by registering on our website, you’ll receive notifications on new products and promotions.