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    Payment

    We offer two types of payment:

    Option 1 - Credit Card

    You can pay via credit card at checkout.

    After selecting the “Credit Card” option, you will be taken to the payment page where you can insert your card details.  The payment gateway is encrypted and secured via Shopify.

    Option 2 - Bank/Juice transfer (Only for Mauritius)

    The bank transfer process is displayed when you check out, and is as follows:

    • Step 1 - Select Bank Transfer/Juice at checkout  and complete your order:
    • Step 2: After completing your order, you will be given our bank details to carry out the bank/juice transfer .

    NOTE: Payment is required within four hours of placing your order otherwise your order will be automatically cancelled. Please include your order number as the reference.

    Our account is with the Mauritius Commercial Bank (MCB).

    MCB Transfers:

    You can use the Juice app or normal MCB internet banking to carry out your transfer.

    Non MCB Transfers

    This option can take a couple of business days, please send a proof of payment to info@auderebeaute.com to ensure that your order doesn’t get cancelled.

    Check your payment status

    If you close the page and do not have the bank account transfer details, you can click on the 'view your order' button in the order confirmation email, which will return you to the order page, with bank account details.

    You can also view the payment status by logging into your account on our website and view your order history.

     


    Our bank transfer policy:

    Our warehouse will dispatch your parcel once the funds are received. The system will automatically cancel your order if a transfer isn’t received within four hours. We request that you carry out the bank transfer as soon as you finish placing your order.

    We will however put a manual stop to the cancellation if you send a proof of payment from a non MCB bank.

    We unfortunately cannot hold non paid orders due to high demand and orders.

    If you have any questions about payment or delivery, please contact our support team on info@auderebeaute.com