We have two delivery methods available, courier delivery straight to you door OR pick up from our shop at Grand Baie, La Croisette. Please choose your preferred delivery method upon checkout.
Pick up is free and available from our shop at Grand Baie, La Croisette during operational hours. If you choose this option, please note:
We offer free courier delivery across Mauritius for orders over Rs 4000. For orders under Rs 4000, there are two delivery options:
1. Courier Delivery - No tracking , which costs Rs175, and
2. DHL Delivery - Tracking, which costs Rs270.
Both of these options is delivery to your door. The DHL delivery option allows you to track your parcel. You should receive your order within 2-3 business days with either option..
If a parcel is returned to us because it was unclaimed or had the incorrect address submitted with the order, the customer is responsible for an additional handling & postage fee to have it re-delivered. We are not responsible for unclaimed or incorrectly addressed parcels and do not offer replacement packages.
Please contact us if you have any issues with your order. Our helpful team will be able to help you with a return or refund if eligible. Due to the nature of the products, we only offer refunds for damaged/faulty products. We do not offer exchange or refunds for change of mind.
For more information about shipping queries, please contact our team.